At Hampton Inn, if you have silver or better status you can actually pick your room via the web prior to check in. Not a bad idea but the implementation still has problems (say it with me, it's all about execution!).
Picking your room works fine but the hotels don't have a map on the web of the room locations. So if I want a room away from from the elevator and ice maker noise, I have no idea if the room I pick fits that criteria or not. All you get is a room number. You can make a guess about which floor it's on based on the room number but that's about it.
It's a good start Hampton Inn but it's needs a little work.
Also, my one big complaint, why is desk at Hampton Inn always facing away from the TV? They generally face the TV at Courtyards.
Picking your room works fine but the hotels don't have a map on the web of the room locations. So if I want a room away from from the elevator and ice maker noise, I have no idea if the room I pick fits that criteria or not. All you get is a room number. You can make a guess about which floor it's on based on the room number but that's about it.
It's a good start Hampton Inn but it's needs a little work.
Also, my one big complaint, why is desk at Hampton Inn always facing away from the TV? They generally face the TV at Courtyards.
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