The Q1 is mostly back, other than the thousand little settings that have to be tweaked. One of those was reinserting the TEO 3.0 registry key. I did that this morning and got an invalid key error. I was busy, I know John Enstein, the Tablet Enhancements for Outlook author, is very responsive and I figured I'd email him later, when I got a chance. No problem.
A couple hours later, NEVER HAVING SENT IN A SUPPORT REQUEST, Josh emails me with the solution. Yeah, he emailed a bunch of people, but I hadn't asked the question yet. Now TEO works fine. I've seen some really responsive support, but fixing things before I report the problem is setting a really high standard. Josh, you better slow down. You're raising the bar pretty high for future support calls. I can see it now, Josh Einstein, PC Psychic. Coming to the Sci Fi channel next season!
Hey Josh, since you're reading my mind, what do I want for dinner?
1 comment:
Buffalo Wild Wings
Post a Comment